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Docs updates for E/A#99341 Pay report global reimbursements prompt #100744

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Docs updates for E/A#99341 Pay report global reimbursements prompt #100744

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16 changes: 16 additions & 0 deletions ...rticles/new-expensify/wallet-and-payments/Global-Reimbursement-United-States.md
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Expand Up @@ -89,6 +89,22 @@ To begin reimbursing:

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## How to start Enable Global Reimbursements from the Pay report prompt

@github-actions github-actions Bot Sep 10, 2026

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Readability / heading violation: "How to start Enable Global Reimbursements from the Pay report prompt" is grammatically broken ("start Enable Global Reimbursements"). Rewrite as a clean task-based heading, e.g. ## How to enable global reimbursements from the Pay report prompt. Per HELP_AUTHORING_GUIDELINES.md Section 2, headings must be clear task-based phrases.


If your workspace has a verified USD business bank account that is not yet enabled for global reimbursements, and the submitter's deposit account is in a currency other than USD, Expensify prompts you at payment time instead of showing an error on the report.

The prompt is titled **Pay report** and reads: This submitter has a non-USD bank account. Enable global reimbursements to pay the report, or ask them to add a USD bank account.

@github-actions github-actions Bot Sep 10, 2026

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Readability: The quoted prompt text runs directly into the sentence after "reads:", so it is unclear where the UI copy begins and ends. Set the quoted prompt apart (e.g. as a blockquote or in quotation marks) so members can distinguish the exact on-screen text from the surrounding instruction.


1. Open the approved report and select **Pay**.
2. When the **Pay report** prompt appears, select **Enable Global Reimbursements**.
3. Complete the business information, agreement, and signer steps described above.

Selecting **Enable Global Reimbursements** opens the same setup flow you can start from **Account > Wallet**, beginning at the business information step.

@chatgpt-codex-connector chatgpt-codex-connector Bot Sep 10, 2026

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P2 Badge Document the locked-account branch before promising setup

When the payer's account is locked, selecting Enable Global Reimbursements does not open the setup flow: EnableGlobalReimbursementsPayModal calls showLockedAccountModal() and only navigates to business information in the unlocked branch. Qualify this instruction (and the equivalent claim in the Pay Expenses FAQ) so locked users are not told to expect a wizard they cannot reach.

Useful? React with 👍 / 👎.


Selecting **Cancel** closes the prompt without paying, and the report stays in the **Approved** state. The report cannot be reimbursed directly until global reimbursements are enabled on the USD business bank account, or the submitter adds a USD deposit account.

---

# FAQ

## How do employees add their deposit-only accounts?
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10 changes: 10 additions & 0 deletions docs/articles/new-expensify/wallet-and-payments/Pay-Expenses.md
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Expand Up @@ -102,6 +102,16 @@ Only bank accounts that match the report's currency appear as payment options. I

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## Why do I see a Pay report prompt asking me to enable global reimbursements?

The **Pay report** prompt appears when your workspace's USD business bank account is not enabled for global reimbursements and the submitter's deposit account is in a currency other than USD. Expensify cannot send the payment until one of those changes.

Select **Enable Global Reimbursements** to start setting up global reimbursements on the USD business bank account, or select **Cancel** to close the prompt and ask the submitter to add a USD deposit account instead. Selecting **Cancel** leaves the report in the **Approved** state.

[Learn how to enable global reimbursements on a USD business bank account](/articles/new-expensify/wallet-and-payments/Global-Reimbursement-United-States).

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## How do I pay a report with only non-reimbursable expenses?

Reports containing only non-reimbursable expenses (e.g., company card charges) cannot be paid via ACH through Expensify. Instead, select **Mark as paid** from the **Pay** button dropdown to close the report.
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