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Improve docs from user feedback: surface subscription cancellation - #2963

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mintlify/868a2687
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Improve docs from user feedback: surface subscription cancellation#2963
mintlify[bot] wants to merge 2 commits into
mainfrom
mintlify/868a2687

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@mintlify

@mintlify mintlify Bot commented Jul 27, 2026

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Summary

Make the subscription cancellation flow easier to discover from the billing settings page and clarify the support article's steps.

Changes

  • Added a Cancel your subscription section to platform/app/settings-page/billing-settings.mdx that explains cancellation isn't self-service and links to the support article.
  • Rewrote support/models/articles/how-do-i-cancel-my-subscription.mdx with clearer steps, a note that cancellation isn't self-service, and a link back to billing settings.

Feedback basis

Recent contextual feedback on the cancel-subscription support article indicated the page was hard to find and didn't stand on its own — users looking to cancel from the billing area had no in-product doc path to the instructions. The fix adds a discoverable entry point on the billing settings page and tightens the article itself.

@mintlify
mintlify Bot requested a review from a team as a code owner July 27, 2026 13:09
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Knowledgebase navigation update

  • Articles with Badges updated: 1 article.
  • Tag pages modified: 2 pages.
  • Product index pages updated: 1 page.
  • Root support.mdx updated.
  • New keywords (new tag pages): 2 keywords.
  • Keywords not on the allowed list: 3 distinct keywords.

docs.json update required

A human must update docs.json because tag pages were added or removed. Edit the matching Support: <display_name> tab under navigation.languages[language="en"].tabs[].

Support: W&B Models

Add to pages:

  • support/models/tags/cancel
  • support/models/tags/subscription

Generator warnings

  • Unknown keyword billing used in support/models/articles/how-do-i-cancel-my-subscription.mdx. Add it to docengine-site/knowledgebase.yaml to suppress this warning.
  • Unknown keyword subscription used in support/models/articles/how-do-i-cancel-my-subscription.mdx. Add it to docengine-site/knowledgebase.yaml to suppress this warning.
  • Unknown keyword cancel used in support/models/articles/how-do-i-cancel-my-subscription.mdx. Add it to docengine-site/knowledgebase.yaml to suppress this warning.

From workflow run 30268978782

@mintlify

mintlify Bot commented Jul 27, 2026

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Preview deployment for your docs. Learn more about Mintlify Previews.

Project Status Preview Updated (UTC)
wandb 🟢 Ready View Preview Jul 27, 2026, 1:13 PM

@github-actions

github-actions Bot commented Jul 27, 2026

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📚 Mintlify Preview Links

🔗 View Full Preview

✨ Added (2 total)

📄 Pages (2)

File Preview
support/models/tags/cancel.mdx Cancel
support/models/tags/subscription.mdx Subscription

📝 Changed (6 total)

📄 Pages (6)

File Preview
platform/app/settings-page/billing-settings.mdx Billing Settings
support.mdx Support
support/models.mdx Models
support/models/articles/how-do-i-cancel-my-subscription.mdx How Do I Cancel My Subscription
support/models/tags/administrator.mdx Administrator
support/models/tags/billing.mdx Billing

🤖 Generated automatically when Mintlify deployment succeeds
📍 Deployment: 66328a1 at 2026-07-27 13:15:37 UTC

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github-actions Bot commented Jul 27, 2026

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🔗 Link Checker Results

⚠️ Some issues were detected

Preview: https://wb-21fd5541-mintlify-868a2687.mintlify.site

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