TMDB and Plex API failures during scheduled jobs

[MaxHuiskes]

Description

TMDB and Plex API failures during scheduled jobs

Description:
After normal operation for some time, Overseerr starts logging continuous TMDB and Plex API errors. Scheduled jobs (Download Sync, Plex Recently Added Scan, Watchlist Sync) continue to run, but TMDB requests start failing in bulk with empty error messages. Plex watchlist sync also fails repeatedly.

This seems unrelated to internet connectivity or TMDB API key, as Overseerr resumes normal function later without any configuration changes.

---

Expected Behavior:

• Overseerr should continue fetching TMDB and Plex metadata without interruption during scheduled syncs.

Actual Behavior:

• During scheduled job execution, all TMDB and Plex API calls begin to fail with empty or timeout responses.

Version

1.34.0

Steps to Reproduce

Dont know just opened one day and got this even restarted docker a few times

Screenshots

Logs

2025-11-04T10:30:00.012Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:30:00.014Z [info][Jobs]: Starting scheduled job: Plex Recently Added Scan 
2025-11-04T10:30:00.014Z [info][Plex Scan]: Scan starting {"sessionId":"833e1ce6-f70b-45a4-9af0-2c9822271f1f"}
2025-11-04T10:30:00.017Z [info][Jobs]: Starting scheduled job: Plex Watchlist Sync 
2025-11-04T10:30:00.025Z [info][Plex Scan]: Beginning to process recently added for library: Movies {"lastScan":1762251900026}
2025-11-04T10:30:00.030Z [info][Plex Scan]: Beginning to process recently added for library: TV Shows {"lastScan":1762251900033}
2025-11-04T10:30:00.037Z [info][Plex Scan]: Recently Added Scan Complete 
2025-11-04T10:31:00.019Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:32:00.014Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:33:00.019Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:34:00.016Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:35:00.020Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:35:00.022Z [info][Jobs]: Starting scheduled job: Plex Recently Added Scan 
2025-11-04T10:35:00.023Z [info][Plex Scan]: Scan starting {"sessionId":"32e3dfca-a484-4742-b531-d72c0c0aaab5"}
2025-11-04T10:35:00.034Z [info][Plex Scan]: Beginning to process recently added for library: Movies {"lastScan":1762252200030}
2025-11-04T10:35:00.043Z [info][Plex Scan]: Beginning to process recently added for library: TV Shows {"lastScan":1762252200036}
2025-11-04T10:35:00.053Z [info][Plex Scan]: Recently Added Scan Complete 
2025-11-04T10:36:00.019Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:37:00.015Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:38:00.017Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:39:00.017Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:40:00.020Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:40:00.022Z [info][Jobs]: Starting scheduled job: Plex Recently Added Scan 
2025-11-04T10:40:00.023Z [info][Plex Scan]: Scan starting {"sessionId":"cb52179e-4e07-4938-8a9e-90df08450242"}
2025-11-04T10:40:00.028Z [info][Jobs]: Starting scheduled job: Plex Watchlist Sync 
2025-11-04T10:40:00.043Z [info][Plex Scan]: Beginning to process recently added for library: Movies {"lastScan":1762252500042}
2025-11-04T10:40:00.054Z [info][Plex Scan]: Beginning to process recently added for library: TV Shows {"lastScan":1762252500052}
2025-11-04T10:40:00.065Z [info][Plex Scan]: Recently Added Scan Complete 
2025-11-04T10:41:00.002Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:42:00.015Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:43:00.018Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:44:00.013Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:45:00.018Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:45:00.020Z [info][Jobs]: Starting scheduled job: Plex Recently Added Scan 
2025-11-04T10:45:00.020Z [info][Plex Scan]: Scan starting {"sessionId":"39733813-a6d7-41fb-8222-62f5fac63643"}
2025-11-04T10:45:00.024Z [info][Plex Scan]: Beginning to process recently added for library: Movies {"lastScan":1762252800053}
2025-11-04T10:45:00.026Z [info][Plex Scan]: Beginning to process recently added for library: TV Shows {"lastScan":1762252800064}
2025-11-04T10:45:00.030Z [info][Plex Scan]: Recently Added Scan Complete 
2025-11-04T10:46:00.017Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:47:00.012Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:48:00.003Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:49:00.019Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:49:06.380Z [error][Plex.TV Metadata API]: Failed to retrieve watchlist items {"errorMessage":""}
2025-11-04T10:49:06.882Z [debug][API]: Something went wrong retrieving trending items {"errorMessage":"[TMDB] Failed to fetch all trending: "}
2025-11-04T10:49:06.903Z [debug][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: "}
2025-11-04T10:49:06.913Z [debug][API]: Something went wrong retrieving the movie genre slider {"errorMessage":"[TMDB] Failed to fetch movie genres: "}
2025-11-04T10:49:06.927Z [debug][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: "}
2025-11-04T10:49:07.515Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: "}
2025-11-04T10:49:08.093Z [debug][API]: Something went wrong retrieving the series genre slider {"errorMessage":"[TMDB] Failed to fetch TV genres: "}
2025-11-04T10:49:08.099Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: "}
2025-11-04T10:49:08.154Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"1104844"}
2025-11-04T10:49:08.198Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"259909"}
2025-11-04T10:49:08.624Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"219937"}
2025-11-04T10:49:09.283Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"131041"}
2025-11-04T10:49:09.285Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"552524"}
2025-11-04T10:49:09.287Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"131927"}
2025-11-04T10:49:09.311Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"160"}
2025-11-04T10:49:09.732Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"105971"}
2025-11-04T10:49:10.544Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"82684"}
2025-11-04T10:49:11.157Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"207950"}
2025-11-04T10:49:11.220Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"248931"}
2025-11-04T10:49:11.233Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"3122"}
2025-11-04T10:49:11.251Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"256901"}
2025-11-04T10:49:11.641Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"225361"}
2025-11-04T10:49:25.135Z [error][Plex.TV Metadata API]: Failed to retrieve watchlist items {"errorMessage":""}
2025-11-04T10:49:25.643Z [debug][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: "}
2025-11-04T10:49:25.649Z [debug][API]: Something went wrong retrieving trending items {"errorMessage":"[TMDB] Failed to fetch all trending: "}
2025-11-04T10:49:25.699Z [debug][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: "}
2025-11-04T10:49:25.748Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: "}
2025-11-04T10:49:26.237Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: "}
2025-11-04T10:49:26.868Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"259909"}
2025-11-04T10:49:26.871Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"1104844"}
2025-11-04T10:49:26.872Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"219937"}
2025-11-04T10:49:26.877Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"131041"}
2025-11-04T10:49:27.320Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"131927"}
2025-11-04T10:49:28.070Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"552524"}
2025-11-04T10:49:28.104Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"160"}
2025-11-04T10:49:28.110Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"105971"}
2025-11-04T10:49:28.115Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"82684"}
2025-11-04T10:49:29.595Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"3122"}
2025-11-04T10:49:29.601Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"207950"}
2025-11-04T10:49:29.606Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"248931"}
2025-11-04T10:49:29.646Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"256901"}
2025-11-04T10:49:29.708Z [debug][API]: Something went wrong retrieving series {"errorMessage":"[TMDB] Failed to fetch TV show details: ","tvId":"225361"}
2025-11-04T10:49:31.404Z [debug][API]: Something went wrong retrieving regions {"errorMessage":"[TMDB] Failed to fetch countries: "}
2025-11-04T10:49:31.410Z [debug][API]: Something went wrong retrieving languages {"errorMessage":"[TMDB] Failed to fetch langauges: "}
2025-11-04T10:49:37.563Z [debug][API]: Something went wrong retrieving regions {"errorMessage":"[TMDB] Failed to fetch countries: "}
2025-11-04T10:49:37.594Z [debug][API]: Something went wrong retrieving languages {"errorMessage":"[TMDB] Failed to fetch langauges: "}
2025-11-04T10:50:00.002Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:50:00.004Z [info][Jobs]: Starting scheduled job: Plex Recently Added Scan 
2025-11-04T10:50:00.005Z [info][Plex Scan]: Scan starting {"sessionId":"56153bbd-d5be-4ad5-aff2-eb2eba194b8e"}
2025-11-04T10:50:00.007Z [info][Jobs]: Starting scheduled job: Plex Watchlist Sync 
2025-11-04T10:50:00.013Z [info][Plex Scan]: Beginning to process recently added for library: Movies {"lastScan":1762253100026}
2025-11-04T10:50:00.018Z [info][Plex Scan]: Beginning to process recently added for library: TV Shows {"lastScan":1762253100030}
2025-11-04T10:50:00.022Z [info][Plex Scan]: Recently Added Scan Complete 
2025-11-04T10:51:00.018Z [debug][Jobs]: Starting scheduled job: Download Sync 
2025-11-04T10:51:18.842Z [warn][GitHub API]: Failed to retrieve GitHub releases. This may be an issue on GitHub's end. Overseerr can't check if it's on the latest version. {"errorMessage":"connect ETIMEDOUT 140.82.121.6:443"}

Platform

desktop

Device

desktop

Operating System

Ubuntu 24 lts

Browser

firefox chrome

Additional Context

here is my docker compose:

services:
overseerr:
image: lscr.io/linuxserver/overseerr:latest
container_name: overseerr
environment:
- PUID=1000
- PGID=1000
- TZ=Etc/UTC
volumes:
- /medai/plexdisk/overseerr/config:/config
ports:
- 5055:5055
restart: unless-stopped

Code of Conduct

• I agree to follow Overseerr's Code of Conduct

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.