Viewer does not show updated file

[jro-signotec]

I am having trouble previewing updated documents.
I am currently developing an app that updates documents and records the date of the last change. However, the PDF viewer still shows the initial version.
I need to display the signatures and fields set by my app in the PDF preview. How can I achieve this?

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Steps to reproduce

1. Upload a PDF file.
2. Upload an updated version of this file, e.g. one with completed fields.
3. Open the viewer.

Expected behaviour

I am expecting to see the latest version of the document.

Actual behaviour

This shows the version of the document that was initially uploaded.

Server configuration

Web server: Nginx

Database: MySQL

PHP version: 8.2

Nextcloud version: 34

List of activated apps

Enabled:

• circles: 34.0.0-dev.0
• cloud_federation_api: 1.18.0
• comments: 1.24.0
• contactsinteraction: 1.15.0
• dashboard: 7.14.0
• dav: 1.38.0
• federatedfilesharing: 1.24.0
• federation: 1.24.0
• files: 2.6.0
• files_pdfviewer: 7.0.0-dev.0
• files_reminders: 1.7.0
• files_sharing: 1.26.0
• files_trashbin: 1.24.0
• files_versions: 1.27.0
• hmr_enabler: 1.3.0-dev.0
• lookup_server_connector: 1.22.0
• oauth2: 1.22.0
• profile: 1.3.0
• profiler: 5.0.0-dev.0
• provisioning_api: 1.24.0
• recommendations: 7.0.0-dev.0
• settings: 1.17.0
• sharebymail: 1.24.0
• signotecsignosignuniversal: 1.0.0 -> i update the file using this app.
• systemtags: 1.24.0
• theming: 2.9.0
• twofactor_backupcodes: 1.23.0
• updatenotification: 1.24.0
• user_oidc: 8.8.0
• user_status: 1.14.0
• viewer: 7.0.0-dev.0
• weather_status: 1.14.0
• webhook_listeners: 1.6.0
• workflowengine: 2.16.0

Nextcloud configuration

``` { "system": { "debug": true, "profiler": true, "apps_paths": [ { "path": "\/var\/www\/html\/apps", "url": "\/apps", "writable": false }, { "path": "\/var\/www\/html\/apps-extra", "url": "\/apps-extra", "writable": false }, { "path": "\/var\/www\/html\/apps-shared", "url": "\/apps-shared", "writable": false }, { "path": "\/var\/www\/html\/apps-writable", "url": "\/apps-writable", "writable": true } ], "allow_local_remote_servers": true, "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_smtpmode": "smtp", "mail_sendmailmode": "smtp", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "1025", "skeletondirectory": "\/skeleton", "setup_create_db_user": false, "loglevel": 2, "log_query": false, "query_log_file": "\/shared\/log\/querylog-nextcloud.log", "query_log_file_requestid": "yes", "diagnostics.logging": false, "diagnostics.logging.threshold": 0, "log.condition": { "apps": [ "diagnostics", "admin_audit" ] }, "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "localhost", "nextcloud", "nextcloud.local", "192.168.21.8", "localhost" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "34.0.0.1", "overwrite.cli.url": "http:\/\/nextcloud.local", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbtableprefix": "oc_", "mysql.utf8mb4": true, "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "updater.release.channel": "git", "instanceid": "***REMOVED SENSITIVE VALUE***", "installed": true, "lookup_server": "", "redis": { "host": "***REMOVED SENSITIVE VALUE***", "port": 6379 }, "memcache.local": "\\OC\\Memcache\\Redis", "memcache.locking": "\\OC\\Memcache\\Redis", "trusted_proxies": "***REMOVED SENSITIVE VALUE***" } } ```

Browser

Browser name: Chrome

Browser version: 147.0.7727.56

Operating system: Windows

Browser log

Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...

[danxuliu]

I can not reproduce the issue, at least uploading the PDF file through the Files app.

Just to be sure, as you mentioned that you are developing an app that updates documents, are you seeing the problem when uploading the PDF file through the Files app, or when uploading it using the app that you are developing?