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Blank page in popup after adding file #41

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Blank page in popup after adding file#41

Description

@fredlang7680
fredlang7680
opened on Apr 15, 2024

Hello,

We have a bug when we add a file in an article. We click on the button to add file, we choose file, et we click to upload the file. The file is added, no problem.
But when we re-click on he button to add file, we have a blank page in popup:

image

image

Can you help us please? Thank you a lot

Activity

  1. parapente commented on Apr 16, 2024

    @parapente
    parapente
    on Apr 16, 2024
    Collaborator

    Can you please check the browser js console if there are any errors when you add the file? Does it happen in the backend or in the frontend?

  2. fredlang7680 commented on Apr 17, 2024

    @fredlang7680
    fredlang7680
    on Apr 17, 2024
    Author

    Hello,
    Thank for your answer.
    There's nothing in console
    image
    the error of jquery appears before uploding file.
    It happens in frontend
    thanks

  3. parapente commented on Apr 17, 2024

    @parapente
    parapente
    on Apr 17, 2024
    Collaborator

    Please set "log_errors = On" in your php configuration and restart apache/php. Also in Joomla settings, set in the server section error reporting to maximum and in logging to log everything. See if after these settings an error appears when uploading a file in either your screen, apache error.log file or the joomla logs/everything.php file.

  4. fredlang7680 commented on Apr 19, 2024

    @fredlang7680
    fredlang7680
    on Apr 19, 2024
    Author

    Hello, thx for your follow-up.
    I put "log_errors = On" in PHP.Ini and restart Wamp. But nothing appaers in console. When the blank page appears, there is no network traffic in console.
    I also put logging in joomla, I put a file. I saw the logging files, and when I whant to put another file, after the blank page appears, there was nothing else in the joomla's logging. Here's my joomla's logging:

    Everything.php:
2024-04-19T08:54:32+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T08:54:32+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T08:54:32+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T08:54:32+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T08:54:33+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T08:54:33+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T08:54:33+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T08:54:33+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T08:54:33+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T08:54:33+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T08:54:33+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T08:54:33+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T08:54:35+00:00	CRITICAL 163.116.163.121	error	Uncaught Throwable of type Joomla\CMS\Router\Exception\RouteNotFoundException thrown with message "Page introuvable". Stack trace: #0 [ROOT]\libraries\src\Application\SiteApplication.php(746): Joomla\CMS\Router\Router->parse(Object(Joomla\CMS\Uri\Uri), true)
#1 [ROOT]\libraries\src\Application\SiteApplication.php(232): Joomla\CMS\Application\SiteApplication->route()
#2 [ROOT]\libraries\src\Application\CMSApplication.php(293): Joomla\CMS\Application\SiteApplication->doExecute()
#3 [ROOT]\includes\app.php(61): Joomla\CMS\Application\CMSApplication->execute()
#4 [ROOT]\index.php(32): require_once('D:\\wamp64\\www\\c...')
#5 {main}
2024-04-19T08:54:35+00:00	CRITICAL 163.116.163.121	error	Uncaught Throwable of type Joomla\CMS\Router\Exception\RouteNotFoundException thrown with message "Page introuvable". Stack trace: #0 [ROOT]\libraries\src\Application\SiteApplication.php(746): Joomla\CMS\Router\Router->parse(Object(Joomla\CMS\Uri\Uri), true)
#1 [ROOT]\libraries\src\Application\SiteApplication.php(232): Joomla\CMS\Application\SiteApplication->route()
#2 [ROOT]\libraries\src\Application\CMSApplication.php(293): Joomla\CMS\Application\SiteApplication->doExecute()
#3 [ROOT]\includes\app.php(61): Joomla\CMS\Application\CMSApplication->execute()
#4 [ROOT]\index.php(32): require_once('D:\\wamp64\\www\\c...')
#5 {main}
2024-04-19T08:54:35+00:00	CRITICAL 163.116.163.121	error	Uncaught Throwable of type Joomla\CMS\Router\Exception\RouteNotFoundException thrown with message "Page introuvable". Stack trace: #0 [ROOT]\libraries\src\Application\SiteApplication.php(746): Joomla\CMS\Router\Router->parse(Object(Joomla\CMS\Uri\Uri), true)
#1 [ROOT]\libraries\src\Application\SiteApplication.php(232): Joomla\CMS\Application\SiteApplication->route()
#2 [ROOT]\libraries\src\Application\CMSApplication.php(293): Joomla\CMS\Application\SiteApplication->doExecute()
#3 [ROOT]\includes\app.php(61): Joomla\CMS\Application\CMSApplication->execute()
#4 [ROOT]\index.php(32): require_once('D:\\wamp64\\www\\c...')
#5 {main}
2024-04-19T08:54:35+00:00	CRITICAL 163.116.163.121	error	Uncaught Throwable of type Joomla\CMS\Router\Exception\RouteNotFoundException thrown with message "Page introuvable". Stack trace: #0 [ROOT]\libraries\src\Application\SiteApplication.php(746): Joomla\CMS\Router\Router->parse(Object(Joomla\CMS\Uri\Uri), true)
#1 [ROOT]\libraries\src\Application\SiteApplication.php(232): Joomla\CMS\Application\SiteApplication->route()
#2 [ROOT]\libraries\src\Application\CMSApplication.php(293): Joomla\CMS\Application\SiteApplication->doExecute()
#3 [ROOT]\includes\app.php(61): Joomla\CMS\Application\CMSApplication->execute()
#4 [ROOT]\index.php(32): require_once('D:\\wamp64\\www\\c...')
#5 {main}
2024-04-19T08:54:36+00:00	CRITICAL 163.116.163.121	error	Uncaught Throwable of type Joomla\CMS\Router\Exception\RouteNotFoundException thrown with message "Page introuvable". Stack trace: #0 [ROOT]\libraries\src\Application\SiteApplication.php(746): Joomla\CMS\Router\Router->parse(Object(Joomla\CMS\Uri\Uri), true)
#1 [ROOT]\libraries\src\Application\SiteApplication.php(232): Joomla\CMS\Application\SiteApplication->route()
#2 [ROOT]\libraries\src\Application\CMSApplication.php(293): Joomla\CMS\Application\SiteApplication->doExecute()
#3 [ROOT]\includes\app.php(61): Joomla\CMS\Application\CMSApplication->execute()
#4 [ROOT]\index.php(32): require_once('D:\\wamp64\\www\\c...')
#5 {main}
2024-04-19T08:54:36+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T08:54:36+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T08:54:36+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T08:54:36+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T08:54:51+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T08:54:51+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T08:54:51+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T08:54:51+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T09:01:36+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T09:01:36+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T09:01:38+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T09:01:38+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T09:01:38+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T09:01:38+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T09:01:39+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T09:01:39+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T09:01:39+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T09:01:39+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T09:01:39+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T09:01:39+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T09:01:39+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T09:01:39+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T09:01:40+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T09:01:40+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T09:01:54+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T09:01:54+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T09:01:55+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T09:01:55+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T09:02:06+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T09:02:06+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no
2024-04-19T09:02:07+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager loading language...
2024-04-19T09:02:07+00:00	INFO 163.116.163.121	-	AttachmentsPluginManager language loaded: no

    I Uploaded first file at 9:01, and second file (with blank page) just after

    Nothing in the error.php

    Thanks a lot

  5. parapente commented on Apr 19, 2024

    @parapente
    parapente
    on Apr 19, 2024
    Collaborator

    When you add "log_errors = On" you will get possible errors in "D:/wamp64/logs/php_error.log". I will try to see if I can detect the problem but it would be helpful if we could get an error message to pinpoint the specific part of the code that is at fault.

  6. JLTRY commented on Apr 20, 2024

    @JLTRY
    JLTRY
    on Apr 20, 2024
    Collaborator

    Can you provide your browser and your joomla version Thks

  7. fredlang7680 commented on Apr 21, 2024

    @fredlang7680
    fredlang7680
    on Apr 21, 2024
    Author

    Joomla : 4.4.3
    Chrome : Version 123.0.6312.122 (Build officiel) (64 bits)
    Firefox : 115.7.0esr (32 bits)
    If you want, we can do a teams visio and you can take control to see in more details
    Thks

  8. JLTRY commented on Apr 21, 2024

    @JLTRY
    JLTRY
    on Apr 21, 2024
    Collaborator

    Hello I reproduced it with firefox and joomla 4
    I will try to debug it with Xdebug

  9. fredlang7680 commented on Apr 23, 2024

    @fredlang7680
    fredlang7680
    on Apr 23, 2024
    Author

    TOP! Thank you very much!

  10. JLTRY
    added a commit that references this issue on Apr 24, 2024

    Blank page in popup after adding file jmcameron#41

    93f66d2

  11. JLTRY commented on Apr 24, 2024

    @JLTRY
    JLTRY
    on Apr 24, 2024
    Collaborator

    I have corrected it with pull request pull/46

  12. JLTRY commented on Apr 24, 2024

    @JLTRY
    JLTRY
    on Apr 24, 2024
    Collaborator

    @fredlang7680 can you try it

  13. fredlang7680 commented on Apr 24, 2024

    @fredlang7680
    fredlang7680
    on Apr 24, 2024
    Author

    Perfect! thank you very much!
    I didnt know how to pull the new files, then in my dev server I updated lines in each file with your commit.
    Just a little thing: when I close the popup, the new files are not shown. I have to do F5 to show the files.
    anyway, if you can't change this, my coworkers are going to gain time.
    You will update the extension with the new updates, or I have to update the lines in production server?
    Thank you again!

  14. parapente commented on Apr 25, 2024

    @parapente
    parapente
    on Apr 25, 2024
    Collaborator

    @fredlang7680 fixed in #48 which is now merged to master.

  15. parapente
    closed this as completedon Apr 25, 2024

  16. JLTRY commented on Apr 26, 2024

    @JLTRY
    JLTRY
    on Apr 26, 2024
    Collaborator

    @fredlang7680 I provided a new release https://github.com/jmcameron/attachments/releases/tag/v4.0.1
    with the correction inside

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