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IT Support Lab

This repository documents my hands-on IT support learning journey while preparing for the CompTIA A+ certification.

The goal of this lab is to build practical troubleshooting skills commonly used in Help Desk and IT Support environments.

Areas Covered

  • Windows troubleshooting
  • Networking fundamentals
  • Microsoft 365 support
  • Remote support tools
  • Command-line diagnostics
  • Ticketing system practice
  • Documentation and troubleshooting workflows

Tools Used

  • Windows 11
  • Microsoft 365
  • AnyDesk
  • Spiceworks
  • Command Prompt
  • PowerShell
  • GitHub

Current Focus

  • CompTIA A+ Core 1
  • Help Desk troubleshooting
  • Networking diagnostics
  • Windows support workflows

This repository will continue to grow as I complete more labs and practical exercises.

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Hands-on IT support, networking, troubleshooting, PowerShell, and help desk labs while preparing for CompTIA A+ certification.

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