This repository documents my hands-on IT support learning journey while preparing for the CompTIA A+ certification.
The goal of this lab is to build practical troubleshooting skills commonly used in Help Desk and IT Support environments.
- Windows troubleshooting
- Networking fundamentals
- Microsoft 365 support
- Remote support tools
- Command-line diagnostics
- Ticketing system practice
- Documentation and troubleshooting workflows
- Windows 11
- Microsoft 365
- AnyDesk
- Spiceworks
- Command Prompt
- PowerShell
- GitHub
- CompTIA A+ Core 1
- Help Desk troubleshooting
- Networking diagnostics
- Windows support workflows
This repository will continue to grow as I complete more labs and practical exercises.