Fix: [Docs] - Add Docs Site MDX Page for Escrow Dispute Flow

apps/docs-site/pages/_meta.json

@@ -4,6 +4,7 @@
   "api-reference": "API Reference",
   "contract-reference": "Contract Reference",
   "sdk-reference": "SDK Reference",
+  "escrow-dispute-flow": "Escrow Dispute Flow",
   "deployment": "Deployment",
   "contributing": "Contributing"
 }

apps/docs-site/pages/escrow-dispute-flow.mdx

@@ -0,0 +1,65 @@
+# Escrow Dispute Flow
+
+This guide outlines the end-to-end dispute flow in the AirFlex P2P marketplace, covering how disputes are raised, the arbitration process, timelock windows, and how funds are settled upon resolution.
+
+## Overview
+
+When a trade is initiated, the buyer's funds are securely locked in the Soroban-powered Escrow smart contract on the Stellar network. Under normal circumstances, once the seller delivers the airtime or data and the buyer confirms receipt, funds are released to the seller.
+
+However, if an issue arises—such as non-delivery, incorrect amounts, or communication breakdowns—either party can flag a dispute.
+
+## Roles and Permissions
+
+| Role | Description | Key Permissions |
+| :--- | :--- | :--- |
+| **Buyer** | The user purchasing airtime or data who locks funds in escrow. | • Can deposit funds<br/>• Can confirm delivery<br/>• Can flag a dispute within the dispute window<br/>• Can request a refund if timed out |
+| **Seller** | The user providing airtime or data. | • Can create listings<br/>• Can submit fulfillment proof<br/>• Can flag a dispute if payment confirmation is blocked |
+| **Arbitrator (Admin)** | Neutral platform authority governing dispute resolution. | • Can review dispute evidence and audit logs<br/>• Can resolve disputes by releasing funds to seller or refunding buyer<br/>• Can enforce platform penalties or bans for bad actors |
+
+## The Dispute Window & Escrow Timelock
+
+- **Dispute Window**: The active time frame following trade locking during which a buyer or seller can raise a dispute (`flag_dispute`). If no dispute is raised before the window closes, the trade becomes eligible for finalization.
+- **Timelock Window**: Enforced at the smart contract level, the timelock prevents premature withdrawal or unauthorized cancellation. If a trade remains inactive or unresolved past the timelock expiration without an active dispute, safety fallback mechanisms allow refunds to the rightful owner.
+
+## End-to-End Dispute State Transitions
+
+```mermaid
+sequenceDiagram
+    participant Buyer
+    participant EscrowContract as Soroban Escrow
+    participant Arbitrator as Platform Admin
+    participant Seller
+
+    Buyer->>EscrowContract: deposit_to_escrow (Funds Locked)
+    Note over Buyer, Seller: Trade Active & Delivery in Progress
+
+    alt Issue arises (Non-delivery / Error)
+        Buyer->>EscrowContract: flag_dispute() / API Dispute
+        Note over EscrowContract: State changes to Disputed
+
+        Arbitrator->>EscrowContract: Review Evidence & Audit Trail
+
+        alt Rule in favour of Buyer
+            Arbitrator->>EscrowContract: cancel_and_refund()
+            EscrowContract-->>Buyer: Funds Refunded
+        else Rule in favour of Seller
+            Arbitrator->>EscrowContract: release_payment()
+            EscrowContract-->>Seller: Funds Released
+        end
+    end
+```
+
+## Step-by-Step Resolution Process
+
+1. **Initiation**: A party clicks **Flag Dispute** on the trade detail view (`/trades/[id]/dispute`) or invokes `flag_dispute` directly on the Soroban escrow contract.
+2. **Freezing State**: The trade status transitions to `Disputed`. Smart contract execution is paused for normal completion, locking funds securely in escrow.
+3. **Evidence Submission**: Both buyer and seller submit relevant telecom receipts, transaction IDs, and communication logs through the support portal or API.
+4. **Arbitration Review**: Platform administrators inspect the cryptographic transaction hashes on the Stellar ledger along with platform audit logs.
+5. **Final Settlement**: 
+   - If the seller's proof of delivery is valid, the arbitrator executes `release_payment` to disburse funds to the seller.
+   - If delivery failed or fraud is detected, the arbitrator executes `cancel_and_refund` to return funds to the buyer's Stellar wallet.
+
+## Related References
+
+- [Escrow Contract Reference](/contract-reference/escrow)
+- [Trades API Reference](/api-reference/trades)