[Question]: cannot download ios app #134

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1. airlsyn

   added

   questionUsage or project-policy questionUsage or project-policy question

   on Aug 27, 2026
2. SaladDay

   added

   needs-triageAwaiting maintainer assessmentAwaiting maintainer assessment

   on Sep 19, 2026
3. hetaoBackend commented on Sep 21, 2026

   

   hetaoBackend

   on Sep 21, 2026

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   This was generated by AI during triage.

   Thanks for the report — the QR on the download page returning "Not found" is a real issue with the page, acknowledged and routed to the team.

   One factor: iOS availability differs by region, and the download page doesn't handle that gracefully. Could you share which region/App Store you're in? That determines the correct install path for you.
4. hetaoBackend

   added

   needs-infoWaiting for specific information requested from the reporterWaiting for specific information requested from the reporter

   and removed

   needs-triageAwaiting maintainer assessmentAwaiting maintainer assessment

   on Sep 21, 2026
5. airlsyn commented on Sep 28, 2026

   

   airlsyn

   on Sep 28, 2026

   Last edited by airlsyn

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   This was generated by AI during triage.

   Thanks for the report — the QR on the download page returning "Not found" is a real issue with the page, acknowledged and routed to the team.

   One factor: iOS availability differs by region, and the download page doesn't handle that gracefully. Could you share which region/App Store you're in? That determines the correct install path for you.

   Region: USA. I did not found MiniMax while searching.

   And in MiniMax Code desktop, I saw no ios app available

   
6. hetaoBackend commented on Sep 28, 2026

   

   hetaoBackend

   on Sep 28, 2026

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   This was generated by AI during triage.

   @airlsyn — thanks for the region detail and the second screenshot. That confirms it: this is a regional availability gap, not a problem on your end.

   What we've established

   • You're in the USA (overseas region). The iOS app is distributed separately from the desktop app — on the download page it's a distinct "Mobile App" menu / iOS button with a QR flow, not a desktop download (the desktop app's own metadata lists only macOS/Windows, which is why the MiniMax Code desktop app shows no iOS option for you — that's expected, iOS is a separate app).
   • The QR returning "QR Code: Not found" plus no MiniMax listing in the US App Store together indicate the iOS app is not currently published/available in the US App Store region, and the download page's QR doesn't gracefully handle that region. So there's no install path for you from the US right now via that QR.

   Triage outcome

   Moving this out of needs-info — the open question (which region) is answered, and this isn't a bug in your setup.

   • Category: question (unchanged)
   • State: re-triaged to needs-triage. This is now a product/regional-availability question for the team: either (a) the iOS app reaches the US App Store soon and the download page's QR should stop erroring for regions where it isn't published (show a clear "not available in your region" state instead of "QR Code: Not found"), or (b) document the supported regions so users in the US know to expect this. The earlier "QR Code: Not found" page error is still a real rough edge worth fixing regardless of iOS rollout timing.

   No further info needed from you. If iOS ships in your region later, feel free to reopen — but for now you've given us everything needed to route it.

   Thanks for the screenshots and the region note — that was the missing piece.
7. hetaoBackend

   added

   needs-triageAwaiting maintainer assessmentAwaiting maintainer assessment

   and removed

   needs-infoWaiting for specific information requested from the reporterWaiting for specific information requested from the reporter

   on Sep 28, 2026
8. airlsyn commented on Sep 28, 2026

   

   airlsyn

   on Sep 28, 2026

   Last edited by airlsyn

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   so, when will it be available in overseas region?
9. hetaoBackend commented on Oct 19, 2026

   

   hetaoBackend

   on Oct 19, 2026

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   Closing as part of a backlog cleanup: this issue was filed more than a month ago against an older release, and the codebase has changed substantially since then. If it still reproduces on the latest version, please open a new issue with the current version and reproduction steps. Thank you for the report!

   批量清理积压：该 issue 创建已超过一个月，针对的是较旧版本，代码已有较大变化。如果在最新版本上仍能复现，欢迎附上当前版本号和复现步骤重新提交 issue。感谢反馈！
10. hetaoBackend

    closed this as not plannedon Oct 19, 2026