I design, implement, and support digital systems that solve real operational problems.
My work spans software engineering, IT infrastructure, Microsoft 365, business information systems, offline-capable applications, networking, and digital transformation.
Based in Juba, South Sudan, I currently work as an IT Engineer with the JICA Project for Improvement of Water Supply Services in Juba, supporting ICT and digital transformation initiatives for the South Sudan Urban Water Corporation (SSUWC).
Primary CTA: View My Work
Secondary CTA: Contact Me
I am an IT and Software Engineer with experience across software development, information systems, IT infrastructure, Microsoft 365, networking, technical support, and technology leadership.
My approach to technology starts with understanding the operational problem before choosing the solution.
I have worked on systems supporting water utility operations, billing and revenue management, Microsoft 365 adoption, finance, procurement, inventory, human resources, payroll, point of sale, and organizational management.
I also have experience designing software for environments where internet connectivity cannot always be guaranteed. This has led me to work extensively with offline-capable and synchronization-based systems.
My professional background combines three different perspectives: enterprise IT, software engineering, and industrial operations. This helps me look beyond code and understand how technology must work within real organizations, teams, processes, and operating environments.
I design and develop web, mobile, desktop, and business applications.
My software work includes:
- Web application development
- Mobile application development
- REST API development
- Database architecture
- SaaS platforms
- Multi-tenant systems
- Multi-branch applications
- Authentication and authorization
- Role-Based Access Control (RBAC)
- Offline-first applications
- Data synchronization
- Business workflow automation
I support organizations with the technology infrastructure required for reliable daily operations.
My experience includes:
- IT infrastructure
- Windows environments
- Computer deployment and maintenance
- LAN and Ethernet networks
- Wi-Fi connectivity
- TCP/IP networking
- Router and switch configuration
- Printer configuration
- Hardware and software troubleshooting
- User account management
- Internet connectivity
- Backup and recovery
- End-user technical support
I have hands-on experience implementing and supporting Microsoft 365 in an organizational environment.
As part of my work supporting SSUWC, I conducted Microsoft 365 setup and staff training, helping users adopt modern collaboration and productivity tools.
My Microsoft 365 experience includes:
- Microsoft 365 setup
- Microsoft Teams
- Microsoft Outlook
- OneDrive
- SharePoint
- Microsoft Office applications
- User account and access support
- Staff training
- User onboarding
- Knowledge transfer
- Technical support
I design systems around business processes rather than isolated features.
Areas I have worked with include:
- Billing and revenue management
- Finance and accounting
- Procurement
- Inventory management
- Human resources
- Payroll
- Point of sale
- Project management
- Budget management
- Approval workflows
- Document management
- Reporting and dashboards
- Headquarters and branch operations
As part of my IT engineering work with the JICA Project for Improvement of Water Supply Services in Juba, I supported Microsoft 365 implementation for the South Sudan Urban Water Corporation (SSUWC).
My work included Microsoft 365 setup, user support, staff training, and knowledge transfer.
The objective was not simply to deploy software. It was to help staff use digital tools effectively for communication, collaboration, document management, and everyday work.
Areas: Microsoft 365 / Microsoft Teams / Outlook / OneDrive / User Training / IT Support
I have supported the implementation and improvement of a digital Water Billing System for water utility operations.
The system supports operational processes including:
- Customer management
- Meter management
- Meter readings
- Billing
- Payments
- Revenue tracking
- Outstanding balances
- Reconciliation
- Reporting
- User access control
- Data migration
- Field operations
My involvement includes requirements analysis, workflow design, implementation support, data quality, user roles, testing, training, and operational improvement.
Areas: Laravel / Databases / APIs / Business Analysis / Billing / Reporting / RBAC
Many conventional systems assume that users have continuous internet access. That assumption does not always work in the environments where I build systems.
I have worked on workflows that allow field personnel to operate offline, store information locally, and synchronize with centralized systems when connectivity becomes available.
This includes concepts such as:
- Offline local databases
- Data synchronization
- Pending transaction queues
- Duplicate prevention
- Conflict handling
- Field data capture
- Central validation
- Controlled synchronization
Areas: React Native / Expo / SQLite / APIs / Offline-First Architecture
I have designed business applications that bring multiple organizational functions into integrated platforms.
These systems can connect:
Finance → Procurement → Inventory → HR → Payroll → Projects → Budgets → Approvals → Reporting
Rather than treating each department as an isolated application, I focus on how information moves across the organization and how permissions, approvals, documents, transactions, and audit trails connect those processes.
Areas: SaaS / Laravel / Database Architecture / RBAC / Workflow Design / Business Systems
Juba, South Sudan | Present
Supporting ICT systems and digital transformation initiatives associated with water utility operations.
Key areas of work include:
- Microsoft 365 implementation
- Microsoft 365 staff training
- Water Billing System implementation
- IT infrastructure
- Networking
- End-user technical support
- Data management
- System testing
- Technical documentation
- User manuals
- ICT reporting
- User training
- Digital workflow improvement
Juba, South Sudan
Previously provided technical leadership for software development and digital solutions.
My work included:
- Software architecture
- SaaS architecture
- Web and mobile applications
- Database design
- API development
- Multi-tenant systems
- Multi-branch applications
- Offline-capable systems
- Application deployment
- Hosting and infrastructure
- Business requirements analysis
- Technical documentation
- Security and access control
I worked on solutions across pharmacy management, school management, accounting, inventory, procurement, retail/POS, HR and payroll, billing, projects, budgets, and organizational management.
Juba, South Sudan
Before focusing fully on IT and software engineering, I worked in industrial production as a Brewing Technician.
The role gave me practical experience in:
- Industrial operations
- Production processes
- Equipment operation
- Process monitoring
- Troubleshooting
- Quality control
- Safety procedures
- Technical documentation
- Working within structured operational environments
That experience continues to influence how I approach software: systems must work reliably within real operational processes, not just look good on a screen.
PHP • Laravel • JavaScript • React • React Native • Expo • Inertia.js • HTML5 • CSS • REST APIs • Git
MySQL • SQLite • Relational Database Design • Data Modelling • Database Migrations • Data Migration • Offline Synchronization
SaaS • Multi-Tenant Architecture • Multi-Branch Systems • REST APIs • Offline-First Architecture • Authentication • Authorization • RBAC
Microsoft 365 • Teams • Outlook • OneDrive • SharePoint • Windows • Microsoft Office • User Administration
LAN • Ethernet • Wi-Fi • TCP/IP • Networking • Hardware • Printers • Workstations • Troubleshooting • Internet Connectivity
Linux Hosting • Web Deployment • DNS • Domains • SSL/TLS • Database Deployment • Backups • Production Troubleshooting
Billing • Accounting • Procurement • Inventory • HR • Payroll • POS • Projects • Budgets • Approvals • Reporting • Document Management
University of Juba
Juba, South Sudan
My academic background covers information systems, software development, databases, computer networks, systems analysis, IT infrastructure, and information technology management.
ALX Africa
Professional software engineering training covering programming, algorithms and data structures, backend development, databases, application architecture, Git, problem solving, and collaborative software development.
I start by understanding the problem, users, processes, constraints, and existing systems before deciding what technology should be implemented.
A technically sophisticated solution is not useful if it depends on infrastructure that users do not have. I design around real connectivity, hardware, operational, and user constraints.
Architecture should support the current requirement without creating unnecessary complexity. I focus on maintainability, security, data integrity, permissions, and long-term operational use.
Successful digital transformation is more than installing software. It requires good workflows, clean data, user adoption, training, documentation, support, and continuous improvement.
I am currently strengthening my expertise in:
- Cloud infrastructure
- Microsoft technologies
- Enterprise software architecture
- SaaS platforms
- Cybersecurity
- Business systems
- Offline-first applications
- Digital transformation
I am also pursuing Microsoft professional certification to complement my practical Microsoft 365 implementation experience.
I am interested in opportunities and collaborations involving IT engineering, software engineering, digital transformation, Microsoft technologies, business information systems, and technology implementation.
Email: hello@konakech.com
Alternative Email: konakech3@gmail.com
Phone: +211 920 079 070
Location: Juba, South Sudan
CTA: Get in Touch