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--------------------------------------------------------------------------------
-- EdgeTable seed data -- customer feedback for a fictional SaaS product.
--
-- Deliberate properties, because the demo leans on them:
--
-- * The billing complaints avoid the word "billing" ("charged twice",
-- "invoice is wrong", "cancel my subscription"). Semantic search finds them;
-- a LIKE filter does not. That contrast IS demo beat 3.
-- * Every channel is represented, so the coloured pills have something to show.
-- * Sentiment is mixed, including genuinely neutral rows -- a seed set of pure
-- rage makes the sentiment column look like a constant.
--
-- The AI columns are left NULL on purpose. Enrichment is the trigger's job.
--------------------------------------------------------------------------------
INSERT INTO feedback (id, author, channel, body, created_at) VALUES
(cloudsync_uuid(), 'mara.k@northwind.example', 'email', 'You have taken 29 EUR off my card twice this month. I have written three times and nobody has replied. I want the duplicate back.', '2026-07-02T09:14:00Z'),
(cloudsync_uuid(), '@devon_builds', 'twitter', 'the new analytics dashboard is genuinely the nicest one i have used all year. whoever did the density toggle, thank you', '2026-07-02T11:40:00Z'),
(cloudsync_uuid(), 'ops@harborlight.example', 'support', 'CSV export spins forever on anything past 10k rows. It used to finish in about two seconds. Nothing else changed on our side.', '2026-07-03T08:05:00Z'),
(cloudsync_uuid(), 'j.okafor@example.com', 'app_review', 'Please add a dark theme. I do a lot of night shifts and the white background is brutal at 3am. No rush.', '2026-07-03T22:51:00Z'),
(cloudsync_uuid(), 'accounts@vellum.example', 'email', 'We cancelled the plan in March and the charge is still hitting our card every month. Invoice 4417 is also addressed to a company name we stopped using in 2023.', '2026-07-04T10:22:00Z'),
(cloudsync_uuid(), '@priya.writes', 'twitter', 'three weeks in and i have not had to think about the tool once. that is the highest compliment i give software', '2026-07-05T07:33:00Z'),
(cloudsync_uuid(), 'tim@stackfield.example', 'support', 'App hard-crashes the moment I open a board with more than about 400 cards. Reproducible on two machines, both on 2.14.1.', '2026-07-05T14:02:00Z'),
(cloudsync_uuid(), 'lena.b@example.org', 'app_review', 'Does what it says. Setup took ten minutes. No complaints, no strong feelings either.', '2026-07-06T09:00:00Z'),
(cloudsync_uuid(), 'finance@brightmoor.example', 'email', 'Our accountant needs a proper VAT invoice for Q2 and the portal only offers a receipt. Could someone send the real document?', '2026-07-06T16:45:00Z'),
(cloudsync_uuid(), '@rk_ops', 'twitter', 'search takes 8-10 seconds on a workspace with 60k documents. that is unusable for us at this size', '2026-07-07T12:18:00Z'),
(cloudsync_uuid(), 'sam.ellis@example.com', 'support', 'I reset my password yesterday and the login screen now just spins forever. Tried Safari, Chrome and a private window.', '2026-07-07T15:37:00Z'),
(cloudsync_uuid(), 'hello@quietfox.example', 'email', 'Any chance of a Slack integration? We live in Slack and copying links across is the only manual step left in our week.', '2026-07-08T08:29:00Z'),
(cloudsync_uuid(), '@marta.designs', 'twitter', 'the empty states in this app are so much better than they need to be. someone cared. noticed and appreciated', '2026-07-08T18:04:00Z'),
(cloudsync_uuid(), 'procurement@axle.example', 'email', 'We were quoted 12 seats and the renewal came through for 20. Nobody here approved the extra eight and we would like the difference credited.', '2026-07-09T10:11:00Z'),
(cloudsync_uuid(), 'dana@lumenworks.example', 'support', 'Attachments over about 25MB fail silently. No error, no upload, the spinner just stops. Losing work to this weekly.', '2026-07-09T13:55:00Z'),
(cloudsync_uuid(), 'p.novak@example.net', 'app_review', 'Good tool held back by the mobile app. The web version is excellent, the phone one feels like a different product.', '2026-07-10T07:47:00Z'),
(cloudsync_uuid(), '@fieldnotes_io', 'twitter', 'why does changing a filter reload the entire page. small thing but i do it forty times a day', '2026-07-10T11:26:00Z'),
(cloudsync_uuid(), 'admin@greenline.example', 'support', 'I need to downgrade before the next renewal date and I cannot find where to do it. The plan page has no option to move down a tier.', '2026-07-11T09:38:00Z'),
(cloudsync_uuid(), 'yuki.t@example.com', 'email', 'Keyboard shortcuts would save me a lot of clicking. Even just j/k to move between rows would be enough.', '2026-07-11T17:20:00Z'),
(cloudsync_uuid(), '@bruno.dev', 'twitter', 'the api docs are good but the rate limits are not written down anywhere. found them by hitting one', '2026-07-12T10:09:00Z'),
(cloudsync_uuid(), 'claire@westbrook.example', 'email', 'My card was debited for the annual plan four days before the trial was supposed to end. I would like that reversed.', '2026-07-12T14:31:00Z'),
(cloudsync_uuid(), 'it@fernwood.example', 'support', 'SSO logs the right people in but drops everyone into the wrong workspace. Started after last Thursday.', '2026-07-13T08:52:00Z'),
(cloudsync_uuid(), 'nadia@example.org', 'app_review', 'Onboarding was the best part. Every other tool in this category buries you in a setup wizard. This one just worked.', '2026-07-13T19:15:00Z'),
(cloudsync_uuid(), '@holt_makes', 'twitter', 'app is noticeably slower since the october update. same laptop, same project, twice the wait on every save', '2026-07-14T09:44:00Z');