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José Juan Isaac Taveras Lopez

josejuanisaac AT taveraslopez DOT com

Versión en español

Résume

Summary

Software and data engineer with 17 years of experience in database design & maintenance, data analytics & visualizations and fullstack web development. Proven ability to conduct self-guided research in order to lead team efforts that create new business opportunities and improve operational processes.

PROFESSIONAL EXPERIENCE

Business Intelligence Developer at ClaroPR, San Juan, Puerto Rico

  • From May 2023 to present,

Achievements (ordered by most recent)

  • obtained 2nd Place 2025 Claro Employee Innovation Awards (Claro Awards): EBLAST Manager Team Lead - built custom tool for designing, documenting and approving mass email campaigns,
  • improved Analytics Impact Visibility: While functioning as the technical mass email marketing (EBLAST) administrator, built a self-hosted URL shortening service in order to supplement the functionality of the in-house email provider with real time updates on campaign KPIs,
  • adopted and improved internal reporting self-service tool: Implemented composability for all reports where users can pick and choose their desired columns. Designed and maintain daily 'hot tables' pipeline in order to reduce request processing time. Impact: Available reports increased from 15 reports used by 7 users, to 45 reports used by 25 users across 5 departments. New report development time decreased from 10 days to 2 days.
  • improved Reporting Request and Delivery Solution solution diversity: Designed, tested, built and standardized report automation and distribution pipeline with self-refreshing dashboards, report request owner administered distribution lists and email notifications. Added validation step to report request pipeline. Impact: 25 reports have been fully automated which support daily operations within 5 departments comprised of at least 700 personnel, including external sales partners.

Delivery Expert at Domino's Pizza, Vega Baja, Puerto Rico

  • From October 2022 to December 2022

Assistant Manager at Domino's Pizza, Winchester, Virginia

  • From March 2022 to August 2022
  • Counted full inventory daily in order to ascertain relevant information for product resupply orders which occurred 3 times a week,
  • Learned to manage and supervise each store section: makeline, driver dispatch, backend office,
  • Closed and opened store on a weekly basis, ensuring till count and daily deposits are completed accurately and successfully,
  • Dealt with customer complaints and follow ups in order to maintain store's good standing.

Delivery Expert at Domino's Pizza, Winchester, Virginia

  • From January 2022 to March 2022
  • completed order delivery requests, ensuring all items are accounted for and pizza ingredients match order,
  • contributed to the good working order of the store by learning all store section tasks.

Target Digital Network Analyst at U.S. Army, Fort Meade, Maryland

  • From 2019 to December 2021,
  • conducted target development such as open-source research and signals analysis,
  • authored and contributed to publishing several reports used by federal organizations,
  • maintained and organized documentation of collected data for presentations to ,
  • used network analysis tools to produce pattern-of-life visualizations,
  • collaborated in a joint military environment by developing knowledge management and project communication strategies to overcome workspace restrictions imposed by COVID-19,
  • developed browser-based tools to visualize and edit structured data sets (JSON, CSV).

Business Intelligence Developer as Wovenware, San Juan, Puerto Rico

  • From 2014 up to 2017, stepped away for 10 months between 2015 and 2016 conducting web development bootcamp,
  • produced descriptive analytics to display aggregate user information using Qlikview BI software,
  • designed query scripts while verifying the data that was produced matched expected results,
  • performed maintenance and optimization on Qlikview backend server.

Rubric Solution, Manati, Puerto Rico

  • Provided project-based development from 2010 to 2015,
  • designed initial SQL ER diagram and implementation using MySQL,
  • integrated Open Source chat software into underlying system and built custom group management interface,
  • implemented payment process flow with local banking provider that used XML SOAP for secure information transfer.

Education

University of Puerto Rico, Mayagüez Campus

  • Bachelor of Science in Computer Engineering (2014)

Training and Certifications

  • U.S. ARMY Fully Qualified as Basic Target Digital Network Analyst, Fort Meade, MD (2020)
  • Army Analysis and Reporting Course, Goodfellow AFB, San Angelo, TX (2018)
  • Web Development Bootcamp, DevBootcamp, San Francisco, CA (2016)

Additional Skills and Proficiencies

  • Front-end: HTML, CSS, JavaScript
  • Back-end: PHP/Apache, Ruby/Ruby on Rails
  • DB Environments: MySQL, Oracle 11, SQL*Plus, Active Record
  • Data Orinted: Excel, Power BI, Qlikview
  • MS 365: PowerAutomate, PowerShell
  • Languages: Native Spanish, native English, conversational French and Italian.