Digsby web widget showing "connection failed" since few days ago

After it worked without any single problem for months, the web widget of digsby is suddenly showing "connection failed".

No, I din not change anything in my website.
Yes, I have tried it from different computers / internet providers.

It looks like it can not connect to its server?

Any help would be appreciated.

[Brok3nHalo]

Oops, Sorry. We retired a couple of the servers the other day and we forgot the widgets only connects to certain ones and accidentally broke it. We're looking into it now and should have the widget back up and running shortly. Thanks for the heads up!

Every morning I get up with the hope that I will find the widget working. Still no change :(

[libcow]

Is there a workaround for this, so that we can just change the widget code and get it working again? If not, what do you think is the timeline for getting this fixed? Thanks!

[headphonesjones]

Having the same issue. No one can chat with our DJs live anymore during their broadcasts. Any chance of a fix yet?

[zchokweb]

Same issue here. No one can chat with our advisors. Any news regarding this issue, is someone looking into this? Thanks.

[Brok3nHalo]

Strange this should be fixed, we fixed the reference to the correct servers the other day, we'll take another look at it early next week

[loganlibrarian]

We are having the same issue for about a month now.

[LaughterOnWater]

This continues to be problematic for me as well. I would be grateful to see this fixed.

[ericdub]

Been happening to us for the last week or so. I'm beginning to think this app is no longer being maintained.

[LaughterOnWater]

I suspect so. The forum is no longer accepting new members. Unsupported apps are not secure. It's probably time to uninstall it and find something else. I really liked having web access though.

[jyoda]

Has anyone found a reasonable free alternative with a working web widget?

[zchokweb]

Any update would be very much appreciated, still hope Digsby is alive!

[technobly]

I'm going to chime in here as well... would love to see this working again! :-) I love my Digsby chat program and have used it for many years now. Please fix the widget connectivity.

[KurtKnudsen]

This feature has been disabled according to: http://digsbies.org/

"There is a small caveat though, a few features you may love are going away due to the software being decoupled from the backend servers. The first of these features is video chat. Provided by partnership with TokBox this feature allowed users to video chat with others regardless of network. The next feature is the Digsby Widget which allowed you to drop a small chat window on a webpage and let visitors visitors chat with you live, without signing up for any service."

I wouldn't expect it to work any time soon.

[technobly]

@KurtKnudsen thanks for the update... I guess stop hoping for it to work, and start looking for something else. If anyone has any suggestions please drop them here! I'm sure it will benefit people that used to use it.