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Troubleshooting

Common errors

Python version

$ pip3 install salesforce-data-customcode
ERROR: Ignored the following versions that require a different python version: 0.1.0 Requires-Python <3.12,>=3.10; 0.1.2 Requires-Python <3.12,>=3.10
ERROR: Could not find a version that satisfies the requirement salesforce-data-customcode (from versions: none)

You are not using a supported version of python. For example, this package does not support version 3.9.6. You must upgrade to 3.11, or use pyenv to configure 3.11.

JDK version

pyspark.errors.exceptions.base.PySparkRuntimeError: [JAVA_GATEWAY_EXITED] Java gateway process exited before sending its port number.

This error indicates your machine either doesn't have a JDK configured, or an incompatible version of JDK is configured (e.g. 11).

Ensure that: