Skip to content

Latest commit

 

History

History
45 lines (32 loc) · 2.18 KB

Email_Campaigns.md

File metadata and controls

45 lines (32 loc) · 2.18 KB

Email campaigns

Acceptance criteria

  • Create and configure email campaigns with campaign name, subject, content, and send settings.
  • Target campaigns to defined user segments based on user attributes, activity, and preferences.
  • Schedule campaigns to send immediately or at a future date/time, with optional recurring delivery.
  • Track campaign performance with delivery status, open rate, click rate, bounce rate, and unsubscribe counts.
  • Provide campaign history and analytics so administrators can review performance and compare campaigns.

Implementation details

Campaign creation

  • Allow administrators to create a campaign with a descriptive name, email subject, preheader, and body content.
  • Support HTML and plain-text email content or templated message blocks.
  • Include email sender details and reply-to address settings.
  • Validate campaign configuration before activation.

Target segments

  • Define target segments using filters such as user role, location, account status, signup date, and custom profile fields.
  • Allow segment previews or estimated audience counts before sending.
  • Support saved segments for reuse across multiple campaigns.
  • Enable excluding specific users, segments, or suppression lists.

Scheduling

  • Enable campaigns to be sent immediately or scheduled for a future date and time.
  • Store schedule settings and keep a record of planned campaign sends.
  • Support optional recurring or batch sends if applicable.
  • Provide clear status labels for draft, scheduled, sending, completed, or cancelled campaigns.

Performance tracking

  • Track key metrics for each campaign: sent count, delivered count, open rate, click-through rate, bounce rate, unsubscribe count, and spam complaint count.
  • Record delivery events and failures with reason details.
  • Provide a campaign summary dashboard with visual metrics and trends.
  • Allow exporting campaign performance data for reporting.

Campaign history and analytics

  • Keep a log of sent campaigns with dates, targets, and status.
  • Allow administrators to compare past campaign performance and identify top-performing segments.
  • Surface engagement patterns to improve future targeting and scheduling decisions.