Help topic: Troubleshooting steps to find a missing listing

[CodyReichert]

There are few things you can do when you're having trouble tracking down a listing the API:

1. Verify the listing's property type and status
   • You may need to modify the default search parameters
2. Ensure the listing does not have any IDX restrictions
   • You can check this directly in the MLS system, or by searching for the listing online (see step 3).
3. Check that the listing shows on Realtor.com
   • We usually have good parity with Realtor.com and Redfin.com. Any other site is not as reliable.