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Support

The best place to get support is the public issue tracker:

https://github.com/jannisborn/paperscraper/issues

Before opening an issue, please check the documentation:

https://jannisborn.github.io/paperscraper/

Bug Reports

For bugs, include:

  • The installed paperscraper version.
  • The Python version and operating system.
  • A minimal code snippet or command that reproduces the issue.
  • The full traceback or error message.
  • Whether the issue depends on a specific external service, DOI, author ID, or preprint server.

Usage Questions

Questions about documented workflows are welcome. Please include enough context to reproduce the problem locally. For source-specific failures, note that external APIs, rate limits, captchas, publisher access rules, and platform terms can affect behavior independently of paperscraper.

Security and Credentials

Do not post API keys, publisher credentials, AWS credentials, or private data in public issues. If a report requires private credentials or describes a sensitive security issue, contact the maintainers privately through their public GitHub or package metadata profiles and include only the minimum information needed to triage the issue.

Maintenance Scope

The project can support package behavior, documented APIs, metadata parsing, retrieval fallbacks, and reproducible examples. It cannot guarantee access to paywalled content, bypass publisher restrictions, solve Google Scholar captchas, or control upstream API availability.